Shipping policy

Shipping Policy
Last updated: 14 October 2026

Cage Warehouse is operated by CAGE WAREHOUSE PTY LTD (ABN 70 702 952 921), based at 24 Liverpool Street, Ingleburn NSW 2565, Australia.

Delivery availability and freight quotes
Delivery availability and cost depend on the delivery address and the size and weight of the goods. Contact hello@cagewarehouse.com.au for a freight quote. We will confirm availability and the full freight charge for your approval before payment. We do not promise delivery to every Australian address. Any access requirements or depot collection arrangements will be confirmed before you approve the quote.

Dispatch
In-stock products are dispatched within 1–3 business days after payment is received and the agreed delivery details are confirmed. Business days exclude weekends and NSW public holidays. For products not in stock, availability and estimated dispatch time will be confirmed before payment.

Delivery times
Dispatch time is separate from transit time. Estimated transit times will be provided with the freight quote where available. Delivery estimates are not guaranteed. If we become aware of a material delay, we will contact you. Nothing in this policy limits your Australian Consumer Law rights.

Receiving your order
Provide an accurate address and tell us about access restrictions before approving the quote. If goods arrive damaged, or an item is missing or incorrect, contact hello@cagewarehouse.com.au promptly with your order details and photographs where helpful. This request does not impose a deadline on your statutory rights.

Local collection
Local collection is available from our Ingleburn premises. Confirm that your order is ready before collecting. Walk-in hours: Monday–Friday 8:00 am–5:00 pm; Saturday 10:00 am–3:00 pm; closed Sunday.

Questions: hello@cagewarehouse.com.au